Meeting patient needs
An integral part of our healthcare team, the Social Service Department serves our patients by making sure their medically related emotional and social needs are met and maintained throughout their medical treatment.
Social Workers work with physicians, nurses and other caregivers to assess a patient’s needs and condition. The services they provide include patient advocacy, education and counseling.
They play a key role in assisting patients and family members with arrangements for any needed at-home services, outpatient rehab services, or services at another facility following a patient’s discharge from the hospital. These services can include mental health services, in-home nursing care or in the case of a terminally ill patient, hospice care. Social services can also arrange or provide information on adaptive equipment or other community resources.
Social Workers also help patients with advanced health care directives and other long-term care issues.
Advance Care Planning
Advance care planning helps you communicate your preferences for medical treatment, providing guidance and direction to your family and friends about your health care wishes in case illness or injury prevents you from making health care decisions for yourself.
The planning process involves learning about the types of decisions that might need to be made, considering treatment options ahead of time, then letting your family and friends know about your preferences. Mercy’s trained facilitators can help you with your advance care planning discussions, making sure your advance care planning is completed the way you want.